we do not accept returns on our seat covers. They are made for your specific vehicle per order.
We will gladly exchange or fix any defect in our workmanship.
For more information please contact us at : 1-888-24-OKOLE
Defective items will be exchanged with a replacement but if a replacement is not available a credit will be issued.
Decorated products are NOT returnable or exchangeable.
Any product that has been used is NOT returnable or exchangeable.
A return authorization number (RA#) must be obtained from Wet Okole Hawaii by calling 1-888-24-OKOLE. The RA# must be clearly displayed on the shipping carton when returning the product. Please include a copy of the original packing slip and the reason(s) for the return. If a packing slip is not available, please provide the order number from the original purchase. We recommend you use a reliable shipping company and insure the contents. Shipping charges are the responsibility of the customer.
Items returned without an RA# will not be accepted. Call 1-888-24-OKOLE or contact us at: http://www.wetokole.com/seatcover/contact.html
WET OKOLE HAWAII, Inc. warrants seat covers for a period of 90 days from the original purchase date. We warrant against material defects and craftsmanship. Wet Okole Hawaii, Inc. does not warrant against color change, light fastness or fading.
If there is any reason that you may have to return your Seat Covers back to us for any type of repair or any other particular problem, please understand that in order to keep the Seat Covers from becoming permanently creased, you have to return the Seat Covers lying completely flat in a box. DO NOT FOLD, ROLL IN A BALL OR STUFF IN A BOX!