We do not accept returns on our seat covers. They are made for your specific vehicle per order.
We will gladly exchange or fix any defect in our workmanship.
For more information please contact us at : 1-888-24-OKOLE
Defective items will be exchanged with a replacement but if a replacement is not available a credit will be issued.
Decorated products are NOT returnable or exchangeable.
Any product that has been used is NOT returnable or exchangeable.
A return authorization number (RA#) must be obtained from Wet Okole Hawaii by calling 1-888-24-OKOLE. The RA# must be clearly displayed on the shipping carton when returning the product. Please include a copy of the original packing slip and the reason(s) for the return. If a packing slip is not available, please provide the order number from the original purchase. We recommend you use a reliable shipping company and insure the contents. Shipping charges are the responsibility of the customer.
Items returned without an RA# will not be accepted. Call 1-888-24-OKOLE or contact us at: http://www.wetokole.com/seatcover/contact.html
Our Commitment to your Privacy
Wet Okole Hawaii will not sell, trade, give or rent any personally identifiable information obtained from you to a third party unless you consent.
Why do we gather the information and how will we use it?
• To fill orders and process payment when applicable.
• To communicate with you for the purpose of answering questions and/or pending orders/designs.
• Occasionally, we will send you e-mail communications to provide information which we think you will find useful, including information about new products and services from wetokole.com. It is our policy only to send e-mail to customers who wish to continue receiving such information. In every such e-mail, we will also have instructions on how you may unsubscribe from the e-mail list so that you will not receive any future e- mails if you do not wish to.
Is my information safe?
When you place orders or access your account information, we offer the use of a secure server. All of the data we collect is protected by state-of-the-art 'firewalls' against unauthorized access. Tell us what you think.
Wet Okole Hawaii welcomes your questions and comments about privacy.
Please contact us at: http://www.wetokole.com/seatcover/contact.html